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Matson Review | Car Shipping Company

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Matson is a leading provider of ocean transportation and logistics services in the United States. Founded in 1882, Matson has a long history of providing high-quality shipping services to customers. In recent years, the company has expanded its services to include auto shipping, allowing customers to ship their vehicles across the country with ease. In this article, we will review Matson’s auto shipping services, including its history, services, and customer reviews. By the end of this article, you’ll have a better understanding of what Matson car shipping offers and whether it’s the right choice for your auto shipping needs.

History and Background of Matson

Matson  were founded in 1882 by William Matson, a sailor, and entrepreneur who saw an opportunity to provide shipping services to Hawaii. Matson purchased a three-masted schooner called Emma Claudina and began transporting supplies, passengers, and sugar from San Francisco to Hawaii.

Over the years, Matson expanded its services to include shipping to other Pacific ports, including Guam, China, and Japan. The company also built its own fleet of ships and became known for its high-quality service and commitment to safety.

In the 1950s, the Matson began operating container ships, which revolutionized the shipping industry by allowing goods to be transported more efficiently and quickly. Today, Matson continues to operate a fleet of container ships and offers a wide range of ocean transportation and logistics services.

Some key people involved in the creation and development of the Matson car shipping include William Matson, who founded the company, and his son Captain R.W. Matson, who helped expand the company’s services to new ports and was instrumental in the development of container shipping.

Some milestones in the history of Matson include:

In 1901, Matson first steamship, the SS Enterprise, was launched.
In 1956, Matson began operating container ships.

In 1987, Matson Navigation Company was acquired by Alexander & Baldwin, Inc., a leading Hawaiian company.

In 2012, Matson spun off from Alexander & Baldwin and became an independent publicly traded company.

Services Offered by Matson Car Shipping

Matson offers auto shipping services that allow customers to transport their vehicles across the country with ease. Some of the key features of Matson’s auto shipping services include:

  • Regular service to and from major ports in California, Hawaii, and Alaska
  • Door-to-door service in select cities
    Enclosed and open car carriers
  • Online tracking of your vehicle during transit
  • Competitive pricing

Compared to other auto shipping services or products, Matson’s services stand out in several ways. For example, Matson is a well-established and reputable shipping company with over a century of experience in the industry. The company has a strong safety record and a commitment to providing high-quality service to its customers. Matson also offers a range of additional services, such as packing and crating, that can help simplify the process of shipping a vehicle.

Some benefits of using Matson for auto shipping include:

  • Peace of mind knowing that your vehicle is in good hands
  • Competitive pricing compared to other shipping companies
  • Flexible options for pick-up and drop-off of your vehicle
  • Access to additional services, such as packing and crating, that can help streamline the shipping process

Overall, Matson’s auto shipping services are a reliable and convenient option for customers who need to transport their vehicles across the country.

Pros and Cons of Matson Car Shipping


  • Wide range of shipping services available
  • Reputation for reliable and timely delivery
  • High level of customer service and support


  • Higher cost compared to some competitors
  • Limited coverage area, primarily serving the Pacific region
  • Some negative reviews regarding damages to vehicles during shipping

How to Use Matson for Auto Shipping

If you’re interested in using Matson for auto shipping, here’s a step-by-step guide to help you get started:

Get a quote: Visit Matson’s website or call their customer service department to get a quote for shipping your vehicle. You’ll need to provide information about your vehicle, such as the make and model, as well as the origin and destination of the shipment.

Book your shipment: Once you’ve received a quote and are ready to proceed, you can book your shipment with Matson. The company will provide you with detailed instructions on how to prepare your vehicle for shipment and what to expect during the shipping process.

Drop off your vehicle: When it’s time to ship your vehicle, you can either drop it off at a Matson terminal or arrange for door-to-door service in select cities. Make sure to follow all of Matson’s instructions for preparing your vehicle for shipment, such as removing personal items and disabling your car alarm.

Track your shipment: Matson provides online tracking of your vehicle during transit, so you can monitor its progress and know when to expect delivery.

Receive your vehicle: When your vehicle arrives at its destination, you’ll need to pick it up at a Matson terminal or arrange for delivery to your doorstep. Make sure to inspect your vehicle carefully for any damage or issues before accepting delivery.

Here are some tips and tricks for getting the most out of Matson’s auto shipping services:

Plan ahead: Matson’s services can book up quickly, so it’s a good idea to start the process early and give yourself plenty of time to prepare for shipping.

Consider additional services: Matson offers a range of additional services, such as packing and crating, that can help streamline the shipping process and protect your vehicle during transit.

Be aware of potential delays: While Matson strives to provide reliable and timely service, there can be unexpected delays due to weather or other factors. Make sure to stay in communication with Matson and be prepared for the possibility of delays.

Some common pitfalls to avoid when using Matson for auto shipping include:

Failing to properly prepare your vehicle for shipment, such as leaving personal items inside or failing to disable your car alarm.

Not properly inspecting your vehicle upon delivery, which can make it more difficult to file a claim if there is damage or issues with your vehicle.

Failing to communicate with Matson about any special requirements or concerns you may have regarding your vehicle shipment.

Matson Car Shipping Costs and Quotes

Matson Car Shipping Costs and Quotes are available upfront on a single page with prices ranging from under $1,000 to nearly $6,000 depending on the shipping route. Active duty military members can get a $100 discount. Invasive species fees of 75 cents per 1,000 pounds are imposed on shipping to Guam or Hawaii. Enclosed shipping options will cost more than the RoRo or Roll On, Roll Off open garage option. Here’s a table of some of the prices:


From To Price
Oakland / Long Beach
Long Beach Honolulu
US Guam
US Saipan
Washington DC
Fort Lauderdale, FL
Mainland US
Mainland US
(taller vehicles) $2706.80
Dutch Harbor
(longer vehicles) $1993.15
Harbor Tacoma

Customer Reviews and Ratings of Matson Car Shipping

To get a sense of how Matson car shipping has helped customers ship their vehicles, here are some real-world examples:

“I used Matson to ship my car from California to Hawaii, and I couldn’t be happier with the service.

The process was simple and straightforward, and my car arrived on time and in great condition. I would definitely use Matson again in the future.” – Sarah, California

“I had a great experience with Matson when shipping my classic car from Alaska to Seattle. The team was professional and helpful throughout the entire process, and my car arrived in perfect condition. I would highly recommend Matson to anyone in need of auto shipping services.” – Mark, Alaska

When it comes to reviews and ratings of Matson car shipping, the company has a generally positive reputation. On the Better Business Bureau website, Matson has an A+ rating, and customers have left positive reviews about the company’s reliability and customer service.

On Trustpilot, a third-party review site, Matson has a 4.1 out of 5-star rating, with customers praising the company’s communication and transparency throughout the shipping process. Some negative reviews focus on issues with timing and delays, but these are relatively rare.

Overall, Matson has a solid reputation in the auto shipping industry, and many customers have had positive experiences using their services. As with any company, it’s important to do your own research and read reviews from multiple sources before making a decision.

Matson Car Shipping FAQs

Here are some frequently asked questions about Matson car shipping:

1. How long does it take for Matson to ship a car?

Shipping times vary depending on the route and destination. Matson provides estimated transit times on their website.

2. How do I get a quote for shipping my car with Matson?

You can get a quote on the Matson website by entering your pickup and drop-off locations, vehicle information, and shipping preferences.

3. Can I track my car during shipment with Matson?

Yes, Matson provides a tracking service that allows you to monitor the progress of your shipment online.

4. Does Matson offer any discounts for car shipping?

Yes, active duty military members can get a $100 discount on car shipping with Matson.

5. What is the invasive species fee that Matson charges for shipping to Hawaii or Guam?

The invasive species fee is a charge imposed by local governments and is 75 cents per 1,000 pounds.

6. What is the difference between enclosed shipping and the Roll On, Roll Off (RoRo) option?

Enclosed shipping provides more protection for your vehicle but is typically more expensive than the RoRo option, which involves loading your car onto a large open garage.

Final Thoughts

Matson is a reputable and reliable option for those looking to ship their vehicles to or from Hawaii, Alaska, or other locations. Their competitive pricing and commitment to safety make them a top choice for many customers. However, it is important to carefully consider all factors when choosing a shipping company, including customer service and communication, delivery times, and shipping options.

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