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Central Dispatch Reviews 2025

When it comes to finding car hauling loads or listing vehicles for transport, one name continues to dominate the auto transport space: Central Dispatch. Founded in 1999, Central Dispatch is one of the oldest and most trusted auto transport load boards in the U.S., connecting thousands of carriers, and brokers. Its large network and industry-specific features have made it a popular platform for professionals.

But with subscription fees and new technology in 2025, is Central Dispatch worth it for carriers and brokers? In this blog, we explore Central Dispatch reviews, covering features, pricing, pros, cons, and overall value to help both new and experienced haulers make the right choice.

Is Central Dispatch a Trusted Platform for Carriers and Brokers?

Yes, Central Dispatch is widely regarded as a trusted and reliable platform within the auto transport industry. With over two decades of experience, a large verified user base, and a solid rating system, it offers carriers and brokers a reputable marketplace to find and post vehicle transport loads. However, like any platform, users should stay vigilant by checking ratings and verifying details before committing to jobs.

Reviews by Carriers and Brokers on Trusted Platforms

Here’s what users say about Central Dispatch on two trusted review sites.

Trustpilot

Carriers and brokers on Trustpilot often praise Central Dispatch for its large load board but mention the interface and pricing as drawbacks. See the latest Central Dispatch reviews on Trustpilot to get honest insights from carriers and brokers

Better Business Bureau (BBB)

The BBB shows a mix of positive feedback and some complaints about communication and technology. It’s a good place to check how issues are resolved. View the Central Dispatch BBB profile.

Central Dispatch App Rating

To complement the desktop platform, Central Dispatch offers a mobile app to manage loads on the go.

Google Play

The Central Dispatch app has a rating of 2.7 stars based on 48 reviews on Google Play. Users mention convenience but also report some bugs and interface issues.

App Store

The app holds a 2.8-star rating from 45 users on the App Store. While some praise its ease of use, others note slow updates and limited features compared to the desktop version.

How Does Central Dispatch Work?

For Brokers

Brokers create an account and post vehicle shipments with details like pickup, delivery, and payment. They set fees based on distance and urgency. Carriers can then find and contact brokers to accept or negotiate loads. Brokers check carrier ratings and insurance before confirming.

For Carriers

Carriers register and verify their authority and insurance. They search for loads that match their routes and rates. When they find a load, they contact brokers to discuss and accept jobs. After delivery, carriers get paid and receive reviews that affect future work.

Curious how carriers decide which loads to take? Consider exploring a guide on how car haulers choose shipping loads.

Key Features of the Central Dispatch Load Board

Here’s what carriers and brokers typically get when using Central Dispatch:

1

Massive Load Network

With thousands of daily listings, Central Dispatch boasts one of the largest volumes of auto transport jobs available.

2

Verified User Base

Only verified brokers, shippers, and carriers can join—reducing the risk of scams or low-quality jobs.

3

Rating System

Each user can rate others after a completed shipment, helping build trust and transparency within the platform.

4

Advanced Filters

Carriers can filter loads by location, route, vehicle type, and date. Brokers can target specific transporters. Explore Central Dispatch’s Search Listings page to discover how carriers quickly locate loads using advanced filters and search options.

5

Carrier Search Tool

Brokers can look for available carriers by route, type of truck, and reputation.

6

E-Dispatch and BOL Tools

Integrated tools allow for digital dispatching, signing Bills of Lading, and communication without third-party apps.

Central Dispatch Rates in 2025

The subscription pricing for Central Dispatch load board hasn’t changed drastically, but it’s important to know what you’re paying for:

  • Carriers: $115/month
  • Brokers/Shippers: $135/month

Note: These are the most common rates but may vary slightly based on plan updates or user type

Pros of Using Central Dispatch

  • High Volume of Loads – Especially for new carriers trying to fill their schedule
  • Strong Broker Network – Many top brokers use the platform exclusively
  • Industry Standard – Most experienced haulers are already on it
  • Efficient Load Matching – Helps carriers plan multi-stop routes>
  • Reputation Management – Ratings can help build credibility over time

Cons of Using Central Dispatch

  • Outdated Interface – Not the most modern or intuitive platform in 2025
  • Steep Learning Curve – New users may feel overwhelmed
  • High Competition – Many carriers bidding on the same jobs
  • Manual Communication – No built-in messaging; you must call or email
  • Subscription Cost – Pricey for small carriers or part-time haulers

Central Dispatch vs Alternatives

Choosing the right load board can make a big difference in your auto transport business. Here’s a quick comparison of Central Dispatch against some popular alternatives:

Central Dispatch vs Super Dispatch

FeatureCentral DispatchSuper Dispatch
FocusAuto transport onlyAuto transport only
User InterfaceBasic, outdatedModern, user-friendly
Load VolumeVery highModerate
Pricing$115/month (carriers)Similar pricing

Central Dispatch vs uShip

FeatureCentral DispatchuShip
FocusAuto transport loadsMulti-industry (vehicles + more)
User BaseCarriers & brokersShippers and general transport customers
Load VolumeHighModerate
PricingSubscription-basedPay-per-ship model

Central Dispatch vs Truckstop

FeatureCentral DispatchTruckstop
FocusAuto transport onlyAll freight types
Load VolumeHighVery high
InterfaceLess intuitiveMore modern & versatile
PricingSubscriptionSubscription + pay-per-load

Real-World Use Case: How AutoStar Transport Express Uses Central Dispatch

A Smart Blend of Carrier and Broker Strategy

AutoStar Transport Express works as both a carrier and a broker. When their own fleet isn’t available, they act as a broker to get the shipment done.

Central Dispatch as a Backup Solution

In such cases, they either use their trusted carrier network or turn to the Central Dispatch load board. It’s a reliable tool for finding carriers fast, especially when time or route constraints arise. With 17+ years in the industry, AutoStar Transport Express trusts Central Dispatch to fill coverage gaps and keep customer shipments on track.

Conclusion

After reviewing features, costs, pros, cons, and real user experiences, Central Dispatch remains a go-to platform in 2025 for many carriers and brokers. Its massive network and long-standing reputation still carry weight, despite growing competition. Based on these Central Dispatch auto transport reviews, it’s a solid choice but not without flaws. Always weigh your options and try platforms that best fit your business needs.

FAQs

Is Central Dispatch good for new car haulers?
Yes, new carriers can benefit from the large volume of listings, but the competition is high and the interface can feel overwhelming at first.
Can I use Central Dispatch without a DOT number?
No, carriers must have a valid DOT and MC number along with proper insurance to get approved on the platform.
What do Central Dispatch load board reviews say about reliability?
Most Central Dispatch load board reviews highlight the platform’s reliability in providing consistent load availability. However, some users mention concerns with customer support and the outdated interface.
Do brokers have to verify documents on Central Dispatch?
Yes, brokers need to submit proper credentials and are also responsible for vetting the carriers they work with.
Why do some users complain about Central Dispatch’s interface?
Many users report that the platform feels outdated compared to newer tools, making tasks like load searching and communication more manual.
Can I cancel my Central Dispatch subscription anytime?
Yes, but you’ll need to contact their support directly. Most plans are month-to-month, so cancellation is possible before the next billing cycle.