AutoStar Transport Express Reviews 2023
AutoStar Transport Express is a well-established Auto Shipping Company that has been in business since 2007.
We picked this company for a review based on our 3 years of experience with them as a car shipping client. They have an expert team of transport coordinators who are with them for a long. Especially Mark (team lead) and Sophia(transport coordinator) are so easy to work with.
Their customer care department helps in making the car shipping process hassle-free. They can transport regular sedans to luxury cars and heavy vehicles. They can ship vehicles to anywhere in the U.S., Puerto Rico, and Hawaii due to their massive transport carrier network. So if you are looking for an auto transport company, you can get a quote from them. They are not as expensive as it says everywhere. AutoStar Transport Express Review page will help you a lot.
In this detailed review, we will explore the history, services, types of vehicles, car shipping cost, pros, and cons, customer reviews on different platforms, and key features that make AutoStar Transport Express stand out in the auto transport industry.
As a senior auto transport researcher and auto transporting client, while analyzing AutoStar Transport Express, I can say that our team have gathered data and statistics that highlight the positive aspects of the company. Here are some positive reviews supported by relevant statistics:
- 93% of customers satisfied or highly satisfied with overall experience
- 95% of customers rated communication as excellent or above average
- 92% of vehicles delivered within estimated timeframe or earlier
- Average domestic transit time: 5-7 days (12% faster than industry average)
- Customer satisfaction rate 8% higher than industry average despite competitive pricing
- 87% of carriers satisfied with communication and accuracy of information
- 75% of carriers had a positive experience and willing to continue partnering
- 89% of Transport Coordinators expressed job satisfaction and appreciation for positive work environment
History and Overview: AutoStar Transport Express
AutoStar Transport Express is a reputable auto transport service with 16+ years of experience in the industry. The company moves over 30,000 vehicles a year and offers coverage in all 50 states across the country in the United States which means this company is capable of handling both domestic and international car shipping, including shipping vehicles to and from Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands.
AutoStar Transport Express has access to a network of over 20,000+ carriers, ensuring reliable and timely service for all of its customers’ vehicle transportation needs.
AutoStar Transport Express have more than 21 review platforms where they gathered more than 92100 customers satisfactory reviews.
Car Shipping Services Near Me: AutoStar Transport Express
AutoStar Transport Express provides vehicle shipping services to various areas across the United States. They offer transportation to both urban and rural locations, ensuring a comprehensive coverage of destinations.
| 1 – 300 miles | 1-2 days |
| 301 – 500 miles | 2-3 days |
| 501 – 900 miles | 2-4 days |
| 901 – 1,200 miles | 3-5 days |
| 2,201 – 2,800 miles | 7-10 days |
| 2,801 or more | 8-12 days |
Whether you need your vehicle shipped within the same state or across the country, AutoStar Transport Express has the capability to facilitate secure and reliable transportation to your desired location.
Their extensive network of carriers allows them to reach a wide range of areas, providing customers with convenient access to their vehicle shipping services. No matter where you are located, AutoStar Transport Express is dedicated to delivering your vehicle safely and efficiently.
Services Offered By: AutoStar Transport Express
AutoStar Transport Express offers both open and enclosed transport options for vehicles of all sizes. The company also provides expedited shipping services, which can be a great option for those who need their vehicle shipped quickly.
Additionally, AutoStar Transport Express offers door-to-door pickup and delivery, which means you won’t have to drive your car to a terminal or shipping center for car shipping door to door services.
This company also offer towing services for all kinds of vehicles, including motorcycles, vans, sedans, and pickup trucks. The towing services includes Emergency Towing, Flatbed Towing, Heavy Duty Breakdown Service, Heavy Duty Towing, Junk Car Removal, Light Duty Towing, Local Towing, Long Distance Towing, Medium Duty Towing, Repossession and Asset Recovery Service.
What types of Vehicle AutoStar Transport Express Ship?
AutoStar Transport Express offers shipping services for a diverse range of vehicles. Their expertise covers cars, sedans, SUVs, crossovers, trucks, pickup trucks, vans, minivans, motorcycles, and ATVs.
With a thorough understanding of the unique requirements for each vehicle type, AutoStar Transport Express ensures safe handling and secure transportation. Whether you need to transport a compact car, a heavy-duty truck, or a motorcycle, they have the capabilities to accommodate your needs.
With their attention to detail and commitment to customer satisfaction, AutoStar Transport Express delivers reliable and professional vehicle transportation services for a wide variety of vehicles.
How Much Does it Cost? AutoStar Transport Express
AutoStar Transport Express is recognized as a premium car shipping company, offering a range of services tailored to meet diverse needs. While their pricing structure may reflect higher value, averaging around $1,150, it’s important to note that actual costs can fluctuate based on various factors like vehicle size, chosen transport type, and seasonal considerations.
For every 100 miles traveled, the average cost to ship a car with AutoStar Transport Express is approximately $160, ensuring that customers receive quality service at a reasonable rate
Pros and Cons: AutoStar Transport Express
AutoStar Transport Express at a Glance
| Description | Company information |
|---|---|
| Founded | 2007 |
| Headquarters | 80 SW 8th St, Miami, FL 33130 |
| MC # | 600908 |
| USDOT # | 2239014 |
| Broker or carrier | Broker |
| Years in business | 16+ |
| Phone | 888-802-8250 |
| [email protected] |
Cost Factors: AutoStar Transport Express
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Deep Down AutoStar Transport Express Review Analysis:
Discover what people are saying about AutoStar Express across a variety of sites with our comprehensive review analysis:
AutoStar Transport Express has received positive reviews across multiple websites, further highlighting its reputation in the car shipping industry. Here are some excerpts from various review sites:
Facebook Reviews
Based on these reviews, Autostar Transport Express seems to have provided satisfactory service to most of its customers. Customers have praised the company’s professionalism, ease of tracking, and communication. One customer had a negative experience where the company did not deliver their car on time and they had to pay storage fees, but this seems to be an exception rather than the norm.
Overall, Autostar Transport Express appears to be a reliable car shipping company with competitive pricing and good customer service.
- William E Hawkins: 5-star service. Tesla shipped from WA to FL, picked up and delivered as scheduled. Driver was great and handled the car gently.
- Sivaprasad Bandla: Great service for shipping a Ford car. Shipped and delivered within a day at a reasonable price. Highly recommended.
- Ricky Sylvers Jr.: Highly recommend. Very good customer service, on-time delivery for a great price.
- Veronica Miles: Excellent service from Auto Transport Group. Car arrived the same day. Highly recommend for transport needs.
- Jonathan Baldizon: Amazing experience. Fast responses, friendly, and kept informed throughout. Driver found quickly and vehicle received sooner than expected.
Transport Reviews
Based on these reviews, AutoStar Transport Express seems to have provided satisfactory service to most of its customers. Customers have praised the company’s professionalism, ease of tracking, and communication.
One customer had a negative experience where the company did not deliver their car on time and they had to pay storage fees, but this seems to be an exception rather than the normal.
Overall, AutoStar Transport Express appears to be a reliable car shipping company with competitive pricing and good customer service.
- Tina Mcgee: Smooth process from start to finish. Max took care of everything and kept informed. Easy tracking. Would use again.
- Russell Walker: Worst company to deal with. Lied to on several occasions. Booked shipment, paid, but car not delivered. Had to pay daily storage fees. Bad company to do business with.
- Jacob A: Excellent service, very professional. 1/3 of the price of other companies. Honest and informative with no hidden fees. Highly recommended.
- Driver was professional. Number one go-to place for vehicle hauling.
- Clarence Williams: Cheapest quote and did not disappoint. Always reachable and able to track vehicle. Great company to use for car shipping needs.
- Mary G: Very responsive, communicative, and helpful. Able to schedule car pick up within a day. Noah did a great job coordinating preferred pick up time and driver.
- Marc Berger: Good experience overall. Took a while to find a carrier, but no damage to car upon arrival. Delivered right to the house and parked in driveway.
Bird Eye Reviews
Based on these reviews, Autostar Transport Express appears to have a good reputation for providing reliable and efficient car shipping services. Customers have reported good communication, prompt delivery, and competitive pricing.
Most of the reviewers have given positive feedback and have expressed satisfaction with the service provided. However, there were some negative reviews as well, including one customer who reported issues with delayed delivery and storage fees.
Overall, the majority of the customers had a positive experience with Autostar Transport Express and would recommend their services
- Rob M: Delivery as promised, arrived on a Saturday night, great service
- Alan K: Carlos was a perfect consultant, driver coordinated auto pick-up timing, car arrived in perfect condition, will use AutoStar Transport Express again
- Donna M: Reasonable pricing, excellent communication between broker, driver, and customer, used them 3 times and will continue to use them in the future, easily recommendable
- Joshua O: Helpful and communicative, Juan was attentive to customer’s needs
- Malinda/Mindy B: Extremely satisfied, quick pick-up and delivery, Edwin was awesome and patient, driver provided updates throughout transport, highly recommendable
- Craig S: Friendly pick-up, hiccup with pick-up dates but not driver’s fault
- Priyatham B: Easy process, car delivered in 2 days in perfect shape with no issues, driver was helpful and provided updates, highly recommendable
- Virginia D: Will book again, recommendable, best price, on-time pick-up and delivery.
Google Reviews
AutoStar Transport Express has received positive reviews for their professionalism, punctuality, quality of service, and value. Customers have had great experiences with their communication and helpfulness throughout the transport process. Overall, AutoStar Transport Express is highly recommended for vehicle shipping.
- Rob M: Delivery as promised, arrived on a Saturday night, great service
- Alan K: Carlos was a perfect consultant, driver coordinated auto pick-up timing, car arrived in perfect condition, will use AutoStar Transport Express again
- Donna M: Reasonable pricing, excellent communication between broker, driver, and customer, used them 3 times and will continue to use them in the future, easily recommendable
- Joshua O: Helpful and communicative, Juan was attentive to customer’s needs
- Malinda/Mindy B: Extremely satisfied, quick pick-up and delivery, Edwin was awesome and patient, driver provided updates throughout transport, highly recommendable
- Craig S: Friendly pick-up, hiccup with pick-up dates but not driver’s fault
- Priyatham B: Easy process, car delivered in 2 days in perfect shape with no issues, driver was helpful and provided updates, highly recommendable
- Virginia D: Will book again, recommendable, best price, on-time pick-up and delivery.
FAQ'S
There are several reasons why you might need car shipping services. Some common scenarios include moving to a new city or country, buying or selling a car online, sending a car as a gift, or participating in an auto show or exhibition in a different location.
Car shipping typically involves hiring a professional car shipping company. They will arrange for a carrier or transporter to pick up your vehicle from the specified location and deliver it to the desired destination. The car is loaded onto the carrier, secured for transport, and then delivered to the destination safely.
There are generally two types of car shipping services: open transport and enclosed transport. Open transport involves transporting the vehicle on an open carrier, where it is exposed to the elements. Enclosed transport uses a covered carrier, providing protection from weather conditions and road debris.
The duration of car shipping can vary depending on various factors such as the distance, the shipping company’s schedule, and the specific route. Typically, domestic car shipping within the same country can take anywhere from a few days to a couple of weeks. International car shipping may take longer, usually ranging from a few weeks to a couple of months.
Many car shipping companies provide tracking services that allow you to monitor the progress of your vehicle. They may offer online tracking systems or provide regular updates via phone or email.
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