Mercury Auto Transport Review 2026: Is It a Legit Company?
Mercury Auto Transport has maintained an A+ rating with the BBB, which puts them among the more consistently reviewed brokers in the auto transport space. Their pricing is competitive, their carrier network covers all 50 states, and they offer both open and enclosed transport with door to door delivery. Where they stand out is in their customer communication and straightforward booking process, which first time shippers tend to appreciate. If you are looking for a broker that balances affordability with reliability, Mercury Auto Transport is worth considering for your shipment in 2026.
Key Highlights:
- Mercury Auto Transport is a legitimate FMCSA licensed broker with strong ratings, extensive carrier checks, and a reliable track record of over 186,000 vehicle shipments.
- It offers a full range of vehicle shipping services, including standard, enclosed, SUV and truck, motorcycle, inoperable, military, and expedited transport.
- Mercury Auto Transport allows some quote flexibility and cancellations before carrier assignment, with final pricing and fees subject to carrier availability and contract terms.
- Mercury Auto Transport compares favorably to other brokers by offering a full range of services but it does not provide a price lock guarantee like some competitors.
What Do You Need to Know About Mercury Auto Transport?
Before booking, here is a quick overview of the key details about Mercury Auto Transport:
| Detail | Information |
|---|---|
| Founded | 2007 |
| Headquarters | Hollywood, Florida |
| Business Type | Broker |
| FMCSA MC Number | MC 510617 |
| Ships To | All 50 States |
| Transport Types | Open and Enclosed |
| Inoperable Shipping | Available |
| Instant Online Quote | Available |
What Are the Ratings of Mercury Auto Transport on Trusted Platforms?
Mercury Auto Transport maintains strong ratings across the most recognized review platforms in the industry. Here is how they currently score:
| Platform | Rating | Total Reviews |
|---|---|---|
| Trustpilot | 4.6 / 5 | 1,500+ reviews |
| Better Business Bureau (BBB) | A+ rating | 300+ complaints resolved |
| Consumer Affairs | 4.5 / 5 | 800+ reviews |
Is Mercury Auto Transport a Legit Company?
Yes, Mercury Auto Transport is a legitimate and FMCSA licensed broker that has moved over 186,000 vehicles since 2008. What stands out is their practice of running background checks on every carrier they work with, verifying insurance certificates directly before assigning them to a shipment. Like any other company, they have negative reviews around unexpected price changes and occasional delays, but these are common across the industry and do not reflect a pattern of unreliable service. Overall, Mercury Auto Transport is a trustworthy choice for vehicle shipping in 2026.
What Are the Features of Mercury Auto Transport?
- Door to door pickup and delivery
- Open and enclosed transport options
- Expedited shipping available
- Free instant online quotes
- Ships to all 50 states
- Inoperable vehicle shipping
- Military discounts available
- 24/7 customer support
How Much Does Mercury Auto Transport Cost?
Mercury Auto Transport pricing is influenced by several factors including distance, vehicle size, transport type, and time of year. Open transport is the more affordable option while enclosed shipping costs more and is recommended for luxury or high value vehicles. Here is a general pricing breakdown:
| Route | Vehicle Type | Open Transport | Enclosed Transport |
|---|---|---|---|
| Short Distance (under 500 miles) | Sedan / Coupe | $300 – $450 | $500 – $700 |
| Short Distance (under 500 miles) | SUV / Truck | $400 – $550 | $600 – $850 |
| Medium Distance (500 – 1,000 miles) | Sedan / Coupe | $550 – $800 | $850 – $1,100 |
| Medium Distance (500 – 1,000 miles) | SUV / Truck | $650 – $950 | $950 – $1,300 |
| Long Distance (1,000 – 2,000 miles) | Sedan / Coupe | $850 – $1,100 | $1,200 – $1,500 |
| Long Distance (1,000 – 2,000 miles) | SUV / Truck | $950 – $1,200 | $1,400 – $1,700 |
| Cross Country (2,000+ miles) | Sedan / Coupe | $1,050 – $1,350 | $1,500 – $1,850 |
| Cross Country (2,000+ miles) | SUV / Truck | $1,150 – $1,500 | $1,700 – $2,050 |
How Long Does Mercury Auto Transport Take to Ship a Car?
Mercury Auto Transport typically assigns a carrier within 1 to 5 business days of booking. Delivery time after carrier assignment depends on the distance and route. Expedited shipping can reduce pickup time to within 24 to 48 hours at an additional cost.
| Route | Distance | Standard Delivery | Expedited Delivery |
|---|---|---|---|
| Local / Regional | Under 500 miles | 1 – 3 days | 1 – 2 days |
| Medium Distance | 500 – 1,000 miles | 3 – 5 days | 2 – 3 days |
| Long Distance | 1,000 – 2,000 miles | 5 – 8 days | 3 – 5 days |
| Cross Country | 2,000+ miles | 7 – 14 days | 5 – 7 days |
Disclaimer: The prices and transit times are estimates and may vary depending on various factors
What Factors Affect Car Shipping Costs of Mercury Auto Transport?
Several factors influence your final shipping cost with Mercury Auto Transport:
- Distance and Route: Longer distances cost more. Popular routes between major cities tend to be cheaper than remote or rural routes due to higher carrier availability.
- Vehicle Size and Weight: Larger vehicles like SUVs and trucks cost more to ship than standard sedans due to space and weight requirements on the carrier.
- Transport Type: Open transport is more affordable while enclosed transport costs 30 to 40 percent more and is best for luxury or classic vehicles.
- Time of Year: Rates increase during peak season between May and August and during snowbird season. Booking in winter can lower your cost.
- Carrier Availability: Low availability on your route can push the final price above the initial quote provided.
- Pickup and Delivery Location: Shipping to or from a major city is cheaper than rural or hard to reach areas where fewer carriers operate.
- Inoperable Vehicle: Cars that cannot be driven require special equipment to load, which adds to the overall shipping cost.
- Expedited Shipping: Requesting a faster pickup within 24 to 48 hours comes at a higher rate than standard booking.
What Services Does Mercury Auto Transport Offer?
Standard Car Shipping
Mercury handles everyday vehicle shipping for sedans, coupes, hatchbacks, and wagons across all 50 states with both open and enclosed options available.
Enclosed Auto Transport
For luxury, classic, or exotic vehicles, enclosed transport provides full protection from weather, road debris, and dust throughout the journey.
SUV and Truck Shipping
Mercury ships full size SUVs, pickup trucks, and vans with pricing adjusted for the additional space these vehicles require on the carrier.
Motorcycle Shipping
Mercury offers dedicated motorcycle shipping with proper securing methods to ensure bikes arrive safely at the destination.
Inoperable Vehicle Shipping
For cars that cannot be driven, Mercury provides specialized loading equipment to handle the pickup and delivery safely with additional fees applied.
Military Vehicle Shipping
Mercury offers discounted shipping rates for active duty military personnel relocating or deploying, making it a practical option for service members.
Expedited Shipping
For time sensitive moves, Mercury offers expedited service that prioritizes carrier assignment and reduces standard pickup windows significantly.
Does Mercury Auto Transport Price Match or Negotiate Quotes?
Mercury Auto Transport provides instant online quotes but like most brokers the final price can shift based on carrier availability and route demand at the time of booking. Some customers have reported success negotiating rates especially during off peak months when carrier supply is higher. It is always worth calling their team directly after receiving an online quote to ask about current promotions or any flexibility on pricing before committing.
What Is Mercury Auto Transport’s Cancellation Policy?
Mercury Auto Transport allows cancellations before a carrier has been assigned to your shipment without a penalty in most cases. Once a carrier is assigned, cancellation terms may vary and fees could apply. It is important to review the cancellation policy in your contract before booking, particularly if your shipping dates are uncertain or subject to change.
Does Mercury Auto Transport Have a Price Match Policy?
Mercury Auto Transport does not advertise a formal price match guarantee, but customers have reported success negotiating rates when they present competing quotes from other brokers. If you have received a lower quote from a competitor for the same route and transport type, it is worth calling their team directly before booking. Pricing flexibility tends to be higher during off peak months when carrier supply is greater and demand is lower.
Mercury Auto Transport: Pros and Cons
Pros
- Runs background checks on every assigned carrier
- Has moved over 186,000 vehicles since 2008
- Strong ratings across Trustpilot, BBB, and Consumer Affairs
- Dedicated agents assigned to each shipment
- Door to door pickup and delivery
- Military discounts available
- Free instant online quotes
- 100% money back guarantee before carrier assignment
Cons
- Final price can differ from initial quote
- Carrier assignment can take up to 5 business days
- Damage claims go through carrier insurance, not Mercury directly
- Some customers reported unexpected additional charges after booking
- Limited transparency on which carrier will be assigned
- Response times can slow during peak season
- No formal price lock guarantee
When Should You Choose Mercury Auto Transport?
Mercury Auto Transport is a solid choice in several specific situations:
- You are shipping a standard vehicle on a popular interstate route and want competitive pricing with a reliable broker.
- You own a luxury, classic, or exotic vehicle and need enclosed transport with a company that has experience handling high value cars.
- You are an active duty military member who needs discounted shipping during a relocation or deployment.
- You are a snowbird making a seasonal move between states and need a broker familiar with high volume seasonal routes.
- You need expedited shipping and want a broker that can assign a carrier quickly without a long wait.
- You are shipping an inoperable vehicle and need a broker that has the right carrier network to handle it properly.
- You want door to door service without dealing with terminal drop off and pickup arrangements.
How Does Mercury Auto Transport Compare to Other Brokers?
| Feature | Mercury Auto Transport | Montway Auto Transport | SGT Auto Transport | AmeriFreight |
|---|---|---|---|---|
| Door to Door Delivery | ✅ | ✅ | ✅ | ✅ |
| Enclosed Transport | ✅ | ✅ | ✅ | ✅ |
| Expedited Shipping | ✅ | ✅ | ✅ | ✅ |
| Instant Online Quote | ✅ | ✅ | ✅ | ✅ |
| Price Lock Guarantee | ❌ | ❌ | ❌ | ✅ |
| Military Discount | ✅ | ❌ | ✅ | ✅ |
| Inoperable Vehicle Shipping | ✅ | ✅ | ✅ | ✅ |
| Motorcycle Shipping | ✅ | ✅ | ✅ | ✅ |
| Snowbird Transport | ✅ | ❌ | ✅ | ❌ |
Conclusion
Mercury Auto Transport is a well established and legitimate auto transport broker with over 15 years of experience moving vehicles across all 50 states. They offer a comprehensive range of services including open and enclosed transport, door to door delivery, expedited shipping, and specialized options for motorcycles, inoperable vehicles, and military personnel. If you are looking for a dependable broker with a strong track record, Mercury Auto Transport is a solid option to consider for your vehicle shipment in 2026.
Frequently Asked Questions
Is Mercury Auto Transport a legitimate company?
How do I get a quote from Mercury Auto Transport?
Does Mercury Auto Transport offer enclosed shipping?
How far in advance should I book with Mercury Auto Transport?
Can Mercury Auto Transport ship a non running car?
What payment methods does Mercury Auto Transport accept?
Does Mercury Auto Transport offer military discounts?
Can I track my shipment with Mercury Auto Transport?
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